Cookie policy
SOULNÉ Cookie Policy
Effective Date: May 1, 2026
1. Introduction
Welcome to SOULNÉ ("Company," "we," "us," or "our"). We use cookies and similar tracking technologies on our website https://soulnewellness.com to enhance your user experience, understand how our website is used, and support our advertising and analytics efforts. This Cookie Policy explains what cookies are, how we use them, what choices you have, and other information to help you manage cookies and protect your privacy.
2. What Are Cookies?
Cookies are small text files that a website places on your device (computer, smartphone or tablet) when you visit. They allow the website to recognize your browser, store your preferences, and collect information about how you interact with the site. Cookies may be "first‑party" (set by us) or "third‑party" (set by external partners). They can also be "session" cookies (which expire when you close your browser) or "persistent" cookies (which remain on your device for a defined period or until you delete them).
3. How We Use Cookies
We use cookies and similar technologies for several purposes:
• Essential or Necessary Cookies – These cookies are required for core site functionality, including secure login, payment processing, network management and page navigation. Without these cookies, our website cannot function properly.
• Performance & Analytics Cookies – These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure and improve the performance and user experience of our services (e.g., Google Analytics, limited data mode; Google Tag Manager).
• Preference & Functionality Cookies – These cookies allow our site to remember choices you make, such as language, currency or region. They enable enhanced functionality and personalization.
• Marketing & Advertising Cookies – These cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They may limit the number of times you see an advertisement and help us understand the effectiveness of our campaigns. We set marketing cookies only with your consent.
4. Cookie Categories & Examples
|
Category |
Purpose |
Examples & Duration |
|
Essential |
Required for core site functionality, such as remembering your shopping cart and processing checkout. |
Session ID cookies; cookie consent preferences; duration: session or short‑term. |
|
Analytics |
Help us understand how visitors use the site so we can measure and improve performance. |
Google Analytics (limited data use); Google Tag Manager; device and usage data; duration: up to 24 months unless you decline. |
|
Preferences |
Enable the site to remember choices you make, such as language preferences or region. |
Language and location cookies; duration: up to one year. |
|
Marketing |
Deliver relevant advertisements and measure the effectiveness of campaigns. Only set with your consent. |
Meta Pixel, LinkedIn Insight Tag, Klaviyo marketing tags; duration: up to 12 months unless you opt out. |
5. Specific Cookies We Use
The following cookies may be set on our website:
|
Cookie |
Purpose |
|
_shopify_y |
Analytics |
|
_shopify_s |
Analytics |
|
_tracking_consent |
Stores cookie preferences |
|
cart |
Stores cart information |
|
secure_customer_sig |
Customer authentication |
|
shopify_pay_redirect |
Shop Pay checkout |
6. Consent & Opt‑Out
When you first visit our website, you will see a cookie banner asking you to accept non‑essential cookies. We only place non-essential cookies after you have provided your consent through our Cookie Banner. You may withdraw or modify your consent at any time using the Cookie Settings link. You can change your cookie preferences at any time by clicking the “Cookie Settings” link in the footer of our site.
We honor universal opt‑out signals such as the Global Privacy Control (GPC). If you enable GPC or submit a “Do Not Sell or Share My Information” request under applicable U.S. privacy laws, we will disable marketing cookies and restrict disclosure of personal information used for targeted advertising.
7. Managing Cookies
Most browsers allow you to manage or disable cookies through their settings. Here are guides for popular browsers:
• Google Chrome – Manage cookies in Chrome
• Mozilla Firefox – Enable and disable cookies in Firefox
• Safari – Manage cookies and website data in Safari
• Microsoft Edge – Delete cookies in Microsoft Edge
• Internet Explorer – Delete and manage cookies
You can also install the Google Analytics Opt‑out Browser Add‑on to prevent data collection by Google Analytics. For advertising cookies, you can opt out by visiting the Network Advertising Initiative (optout.networkadvertising.org), Digital Advertising Alliance (optout.aboutads.info) or Your Online Choices (youronlinechoices.com) in the EU.
Note: Disabling essential cookies may affect the functionality of our site and your ability to access certain features.
8. Other Tracking Technologies
We may also use local storage, web beacons (pixels), and similar technologies to achieve purposes similar to cookies. These technologies help us provide a consistent user experience, deliver relevant marketing, and understand site usage patterns. Our cookie banner and settings apply to these technologies as well.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, laws, or our business practices. If we make material changes, we will post the updated policy on our website and, where required, request your consent again. We encourage you to review this policy periodically to stay informed about how we use cookies.
10. Contact Information
If you have any questions or concerns about our use of cookies, please contact us:
• Company Name: SOULNÉ
• Address: 25 FIRST AVE. SW STE A, WATERTOWN, SD 57201, United States
• Email: info@soulnewellness.com
• Phone: 888‑768‑5654
11. Additional Information
For more detailed information about cookies and how they are used, you may refer to resources such as:
• All About Cookies – www.allaboutcookies.org
• Your Online Choices – www.youronlinechoices.com
Thank you for visiting SOULNÉ. We appreciate your interest and are committed to protecting your privacy.